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PawPals™ Smart Collar
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PawPals
Everything we create is crafted with your pets in mind
bringing them comfort, joy, and a better day, every day.
At PawPals, we believe your pets deserve a life filled with comfort, fun, and happiness - not just care.
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Frequently Asked Questions
What are your shipping options and delivery times?
We offer multiple shipping options to suit your needs. Standard shipping typically takes 7-10 business days .Free shipping is available on orders over $30. You'll receive a tracking number via email so you can monitor your delivery. International shipping is also available for select countries.
Do you offer returns and exchanges?
Yes! We want you to be completely satisfied with your purchase. We accept returns and exchanges within 30 days of delivery. Items must be unused and in original packaging. Simply contact our customer service team with your order number, and we'll provide you with a prepaid return label. Refunds are processed within 7-10 business days after we receive your return.